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FREQUENTLY ASKED QUESTIONS
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Is there an admission fee?Admission to the Festival and the stage entertainment is free. Food and beverage is available for purchase. Games require tickets and amusement rides require tickets or wrist bands, which are also available for purchase.
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How do I buy tickets?Online ticket sales begin May 1st. Online sales and presale discounts are available until midnight Thursday, June 7th. After Thursday, tickets are available at the Festival Ticket Sales Booth. Credit cards are accepted. All presale ticket orders will be available for pickup at the Will Call window of the Festival Ticket Sales Booth during normal Festival hours.
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Can I use my credit card at Festival?Yes, the Festival Ticket Sales Booth accepts Visa, MasterCard, American Express, and Discover.
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Where is the Festival?The Festival is located in the main parking lot of St. Christopher's Church at the corner of Curtner and Booksin. There are entrances at the NE, NW, and SW corners of the property.
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Where do I park?Parking is available at Presentation High School at 2281 Plummer Ave, San Jose, CA. If you park in the surround neighborhood, we ask that you please be considerate of our neighbors and respect their property and driveways when parking. Only with their cooperation can we host this great community event. Carpooling and taxi/ride services are encouraged. You can be dropped off in the NW parking lot adjacent to the intersection of Booksin and Curtner. The address is 2278 Booksin Ave.
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Is a bike rack available?Yes, there is plenty of bike rack space on which to secure your bike. Due to limited parking, biking is a great way to come to the Festival!
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Is the Festival handicap accessible?Yes, Handicap parking is available in the parking lot in front of St. Christopher Church, directly at the corner of Curtner and Booksin. This parking lot is also the closest point to the Festival for dropping off and picking up guests.
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Who is allowed on Amusement rides?There are size limits for the Amusement rides. Please see the Amusement Rides page for general rules regarding the Amusement rides. They are located near the bottom of the page.
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Are there security personnel onsite?Yes, uniformed police officers patrol the Festival at all times.
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Can I bring my pet?We're sorry, but no pets are allowed in the Festival with the exception of service dogs assisting an individual with a disability. Emotional support animals are prohibited.
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What am I not allowed to bring?We want to provide a safe, family-friendly atmosphere for all Festival guests and volunteers. The following are prohibited: - Illegal substances - drugs or drug paraphernalia - weapons of any kind - laser pointers - drones or remote-controlled aircraft - outside food or beverage - no animals except service animals assisting an individual with a disability. Emotional support animals are prohibited. - clothing or paraphernalia indicating or signifying membership in a gang, including motorcycle clubs, or otherwise inappropriate for a family festival as deemed by the Festival chairs. Smoking, including vaping, is prohibited inside the Festival grounds.
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Can I smoke at the Festival?No, the Festival is a non-smoking event and smoking, including vaping, is prohibited inside the Festival grounds.
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