Question 1

How do I buy tickets?

Answer

Online ticket sales begin May 1st. Online sales and presale discounts are available until midnight Thursday, June 7th. After Thursday, tickets are available at the Festival Ticket Sales Booth. Credit cards are accepted. All presale ticket orders will be available for pickup at the Will Call window of the Festival Ticket Sales Booth during normal Festival hours.

Question 2

Where is the Festival?

Answer

The Festival is located in the main parking lot of St. Christopher's Church at the corner of Curtner and Booksin. There are entrances at the NE, NW, and SW corners of the property.

Question 3

Is there an admission fee?

Answer

Admission to the Festival and the stage entertainment is free. Food and beverage is available for purchase. Games require tickets and amusement rides require tickets or wrist bands, which are also available for purchase.

Question 4

What am I not allowed to bring?

Answer

We want to provide a safe, family-friendly atmosphere for all Festival guests and volunteers. The following are prohibited: - Illegal substances - drugs or drug paraphernalia - weapons of any kind - laser pointers - drones or remote-controlled aircraft - outside food or beverage - no animals except service animals assisting an individual with a disability. Emotional support animals are prohibited. - clothing or paraphernalia indicating or signifying membership in a gang, including motorcycle clubs, or otherwise inappropriate for a family festival as deemed by the Festival chairs. Smoking, including vaping, is prohibited inside the Festival grounds.

Question 5

Can I use my credit card at Festival?

Answer

Yes, the Festival Ticket Sales Booth accepts Visa, MasterCard, American Express, and Discover.

Question 6

Can I smoke at the Festival?

Answer

No, the Festival is a non-smoking event and smoking, including vaping, is prohibited inside the Festival grounds.

Question 7

Are there security personnel onsite?

Answer

Yes, uniformed police officers patrol the Festival at all times.

Question 8

Where do I park?

Answer

Parking is available at Presentation High School at 2281 Plummer Ave, San Jose, CA. If you park in the surround neighborhood, we ask that you please be considerate of our neighbors and respect their property and driveways when parking. Only with their cooperation can we host this great community event. Carpooling and taxi/ride services are encouraged. You can be dropped off in the NW parking lot adjacent to the intersection of Booksin and Curtner. The address is 2278 Booksin Ave.

Question 9

Who is allowed on Amusement rides?

Answer

There are size limits for the Amusement rides. Please see the Amusement Rides page for general rules regarding the Amusement rides. They are located near the bottom of the page.

Question 10

Is the Festival handicap accessible?

Answer

Yes, Handicap parking is available in the parking lot in front of St. Christopher Church, directly at the corner of Curtner and Booksin. This parking lot is also the closest point to the Festival for dropping off and picking up guests.

Question 11

Is a bike rack available?

Answer

Yes, there is plenty of bike rack space on which to secure your bike. Due to limited parking, biking is a great way to come to the Festival!

Question 12

Can I bring my pet?

Answer

We're sorry, but no pets are allowed in the Festival with the exception of service dogs assisting an individual with a disability. Emotional support animals are prohibited.

FREQUENTLY ASKED QUESTIONS