FREQUENTLY ASKED QUESTIONS
How do I buy tickets?
Online ticket sales begin May 1st. Online sales and presale discounts are available until midnight Thursday, June 7th. After Thursday, tickets are available at the Festival Ticket Sales Booth. Credit cards are accepted.
Where is the Festival?
The Festival is located in the main parking lot of St. Christopher's Church at the corner of Curtner and Booksin. There are entrances at the NE, NW, and SW corners of the property.
Is there an admission fee?
Admission to the Festival and the stage entertainment is free. Food and beverage is available for purchase. Games require tickets and amusement rides require tickets or wrist bands, which are also available for purchase.
What am I not allowed to bring?
We want to provide a safe, family-friendly atmosphere for all Festival guests and volunteers.
Can I use my credit card at Festival?
Yes, the Festival Ticket Sales Booth accepts Visa, MasterCard, American Express, and Discover.
Can I smoke at the Festival?
No, the Festival is a non-smoking event and smoking, including vaping, is prohibited inside the Festival grounds.
Are there security personnel onsite?
Yes, uniformed police officers patrol the Festival at all times.
Where do I park?
Parking is available at Presentation High School at 2281 Plummer Ave, San Jose, CA.
Who is allowed on Amusement rides?
There are size limits for the Amusement rides. Please see the Amusement Rides page for general rules regarding the Amusement rides. They are located near the bottom of the page.
Is the Festival handicap accessible?
Yes, Handicap parking is available in the parking lot in front of St. Christopher Church, directly at the corner of Curtner and Booksin.
Is a bike rack available?
Yes, there is plenty of bike rack space on which to secure your bike. Due to limited parking, biking is a great way to come to the Festival!
Can I bring my pet?
We're sorry, but no pets are allowed in the Festival with the exception of service dogs assisting an individual with a disability. Emotional support animals are prohibited.